If you are using the Mac version of Interact 1.3.1 or 1.3.2 and are having difficulties connecting through Bluetooth, you may need to revert to the prior version of Interact 1.2. Apple recently released a Bluetooth update that is causing interference with the Bluetooth connection in the latest eBeam software. Luidia is working on a fix that should be available next month. In the meantime, you can connect via Bluetooth with an older version of the software or if you want to continue using the latest software (Interact 1.3.2), connect your eBeam directly to your computer with the USB cable. First you must perform a clean uninstall of any eBeam software on your Mac.
1.) Remove all currently installed eBeam software including the eBeam Interact and eBeam Capture software. Remove the icons from your dock as well.
2.) Delete any efi, ebeam, and luidia entries in the plist in your user account under the Library/Preferences folder.
3.) Logoff of your user account and logon in the main administrative account. Under your hard drive, go to System/Library/Extensions folder and delete the USBeBeam.kext file.
4.) Delete all the eBeam Capture/ eBeam Interact/ Install eBeam Capture/ Install eBeam Interact entries found in the hard drive under the Library/Receipts folder.
5.) Empty the Trash folder after removing the files and reboot your Mac.
If you want to connect using Bluetooth, download the Interact 1.2 software here. This is an older release so it should detect the BT connection without any problems.
If you want to use the latest software and connect through USB, download the Interact 1.3.2 software here.
After installing the software, you will need to repair your eBeam with the Bluetooth.